Returns & Exchanges | The Black Tux

Returns & Exchanges

Whether you rented or purchased, we'll help you get it back to us—no stress.

Need a different size?

Rental Returns

Purchase Returns

Need a Different Size?

Request a free exchange -- no shipping charge if placed within 2 days of receiving your order. We’ll rush it to you, so you’re ready for the big day.

Start a Rental Exchange

Start a Purchase Exchange

Step 1

Order Exchange Item(s)

Start a rental exchange order.

Step 2

Keep All Items Before Event

Keep everything (including your original items) until after your event.

Step 3

Return All Items Together

Return everything—including exchanges—together in the same box later.

Return Your Rental

We ask that all garments be sent back within 3 days of your event.

Step 1

Place All Items in Box

Place everything in the original box, including any exchanged items.

Lost your box?

Can't make this date?

Step 2

Peel Off Shipping Label

Peel along the perforated edges to reveal the prepaid return label underneath.

No return shipping label?

Step 3

Return via FedEx

Return the box to within 3 days after your event to your nearest FedEx store.

No nearby FedEx store?

If you return any items with another event participant, let us know to avoid late charges. (Otherwise, we’ll use your return label status to confirm you’ve sent your items back.)

Return a Purchase

Not completely satisfied? Let’s change that. Start an exchange or read on for return instructions.

Step 1

Confirm Eligibility Requirements

First, check to make sure you meet the timing and tagging policy requirements.

Check Timing Requirements

Check for Intact Garment Tags

Step 2

Start Return & Ship Box

Request your Return and/or Exchange online and ship the Return Box to us

Start Return/Exchange Request

Return Shipping Instructions

Step 3

Refund Issued

We’ll issue you a refund to the original form of payment*.

Full return & refund policy

Color

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For Your Moment

Your Cart

Renting for yourself or a wedding party?

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Lost your box?

Can't make this date?

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You're invited.