Customer Care

How Can We Help?

You mean the world to us and it’s our mission to make sure you’re happy with your suit and service.

Get in Touch

If you don't find the answer you are looking for on the website, please call or email us.

If you don't find the answer you are looking for on the website,
please call or email us.

For marketing & partnership inquiries, please contact info@theblacktux.com.

For press inquiries, please contact press@theblacktux.com.

Fit Guarantee

We deliver your suit 1 week before your event so you can try it on. If for any reason your items don't fit when they arrive, we'll do whatever it takes to make sure you have the right fit for your event.

Read the Fit Guarantee

Delivery Guarantee

All orders arrive one week before your event. This gives you enough time to try it on and make sure it fits. We also offer rush shipping.

Read Our Shipping Policies

Secure Shopping

We care about our customers privacy and security. Your data is always protected. All transactions on our website occur securely using industry standard encryption (256-bit SSL). Any data stored is protected by multiple layers of security to protect it from unauthorized access.

Payment Options

We accept all major credit cards. Have something you want to trade for a tux rental? Send us an email. This is not a joke.

Questions

Click here to read our answers to the most common questions our customers have. Is your question not answered? Contact us.

Read Our FAQ

Thank You

Thank you, again, for choosing The Black Tux. We couldn’t do this without you.

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